i have a cousin who’s here from florida. he spent nov. 1 with us. we played poker all afternoon (and night)
and surprisingly, i won another tournament. bigger pot than the last time.
eniwei, we went to tagaytay to treat him to lunch. got there around 2pm, i think. we first decided to go to dencio’s, but we were the 10th in line for those waiting to be seated. so we decided to transfer. we then went to teriyakiboy (obviously, jap restaurant to). we were 16 in the group. we got seated, given menu and after a few minutes, decided to order.
as we were ordering, my SIL told the waiter to get the order one by one. but the waiter was a little stubborn, he just stayed in one place and asked us. even asking us to count how many of each order we were taking (some of us ordered the same things). i asked for ebi tempura and was disheartened to know that it was no longer available. wtf! what kind of jap restaurant runs out of tempura? we asked him to give the 1st set of the orders (for the others were not yet decided on what to get). before he left, i specifically asked him to bring in our drinks first. i was having abdominal cramps and i wanted to take some painkillers. and he said yes. that our food would get done in about 10-20 minutes. fine.
first to arrive was the pork dumplings (i forgot what it’s called). i asked for our drinks. he said, they were being prepared. so okei. then came what my brother & balikbayan cousin ordered. my cousin said, where were the drinks (he ordered for a watermelon shake, the others, mostly iced tea). again the waiter said they were being prepared. then came my order (plus 4 more) of chicken teriyaki. aloud, i wondered why the main course arrived before the soup. deadma si waiter. so i took my first bite. but i was really thirsty so i called the waiter again and asked for our drinks. his answer: sorry mam, pinapahanda ko na po. medyo tumaas na ang kilay ko (ng konti lang naman) and i said : sweetheart, i ordered for a bottle of water. anong paghahanda pa ang kailangan nyong gawin dun?
i hate to make a scene or magsungit in restaurants cause i’m afraid of what pissed off waiters might do to my food. but everyone in our table were getting impatient. my cousin even said that it was his first time to get his food first before the drinks. my other cousin followed up his order of beef something. the waiter then told him that he was sorry his order was no longer available. wtf again! if my cousin hadn’t followed up on his order, he wouldn’t have known this important (i think ha) matter.
eventually the other orders arrived. my cousin ordered something else (for his order was not available nga daw). but our driver’s chicken teriyaki hasn’t arrived yet. we followed up on that. the waiter told us we ordered only 5. my SIL was getting pissed and told him that we ordered 6. again the bibong waiter was reasoning out, telling us that we ordered only 5. my mom then banged on the table and told him that it was not important, what we wanted was for our driver’s order to arrive. if we short ordered, then go prepare another one. (but really, we ordered for 6).
my cousin da even got pissed and cancelled her order. imagine that. eating lunch at almost 3pm and waiting a long time for it. we also ordered for pizza at the nearby restaurant. and surprisingly, it arrived before our drinks.
to sum it all up, our food came before the soup. before the salad. and before the drinks. my brother even said to my cousin that this was not normal. he might think that that’s the way it is here (it’s only his 2nd time in the country, the first, about 20 years ago).
kaya teriyakiboy? i don’t think so. tekamuna boy most likely.



nyahahaha…kakaasar! ansarap magmasungit ng ganyan…pero grabeng customer service yan ha….at its lowest!
ansarap talaga! masungit na tao pa naman talaga ako. ay mali. mataray pala. hehe. pigil na pigil ako kanina. sa takot talaga na baka babuyin nila ang food namin. grrr talaga.
Where was the manager?
Kung dito ‘yan, sisante na siya!!!
Mabait ka pa rin…….
haha! madapaking bolshet yun ah. nakakagigil nga yung mga ganung waiter o kahit yung mga nasa counter ng ibang fastfood. dapat kasi bago sila isabak sa ganung klase ng work eh bigyan muna sila ng mga customer-oriented na training. hindi lang skills ang kailangan nila, dapat may attitude din.
tulog ang mga tao dun…
nga naman ano…bakit sila ganyan?!
sarap ilibing na buhay ah…
ei…may news ako sayo, TAGTAGAN TAYO!!!heheh
http://randomdemeanor.wordpress.com/2007/11/03/before-and-after/
Susmeng customer service yan! Malamang malugi at magsara agad yan kung ganyan sila lagi.
ninang prency (soon, hehe) – mabait pa rin kami. we didn’t call for the manager. when i came back to the table (after magyosi), saw the manager na. mukhang bagong ligo at basang basa pa ang hair. hehe
jeckass – one of my pet peeves pa naman yung ganyan. pag sinabing your food will take about 10-20 mins, dapat after 20 mins eh nasa table na order mo.
kengkay – sabi nga namin, baka nalipasan na ng gutom ang waiter namin. or baka hindi sanay na mapuno ang restaurant nila ng customers. hehe.
randomdemeanor – ang pamilya pa naman namin, very demanding. kaya kung lalamya-lamya kang waiter, dead-o ka! hehe. i’ll visit your blog at matingnan nga kung anong tag yun.
kiko matsing – korek! ang isa pang thought namin, parang lahat ng tao dun sa tagaytay pumunta! andami! hehe. thanks for visiting my blog. balik ka ulet.
peborit ko pa naman ang TERIYAKI BOY
I’ve tried dun sa Libis, Greenhills at Gateway, ok naman ang services nila. Sarap na sarap pa naman ako sa food nila. Baka natyempuhan nyo lang talaga dun sa branch na yun. Pero dapat nag complain talaga kayo. Di naman aangal ang mga yun kahit talakan nyo sila
sobrang daming tao lang siguro. parang everyone was there eh. isipin mo almost 3pm na, puno pa rin. haay.
Sa lahat talaga ng ayaw ko eh poor customer service.
Napakadaming tao daw sabi ni Jules nung nagpunta kayo kaya siguro nataranta sila sa dami ng order. Pero kahit na nakakainis pa din ang nangyari sa inyo.
sobrang dami nga. grabe.
ay nku hate ko din ang poor customer service, we should deserve na maayos db? lalo na pag dating sa food. cguro d lahat ng branch ay gnun.. i hope. but the food nga is okay.
Mareng antuken, ganyan din sinapit kong fate kagabi nung mag dinner kami ng office mates ko…ang tagal..tapos ang waiter at waitress ang susungit..indi marunong mag smile…kaya tinopak ako…sinabihan ko na “miss pwdeng umorder ng buko juice?……nung nagsabi siya na OO, ngtanung ako..magkano ba ang smile dito?…nagtaka siya..sabi niya para po san?….tumawa lahat ng mga officemates ko nung sinabi kong…”bigay ko sa lahat ng empleyado dito..indi magandang kumain pag unwilling ang nag seserve…”..ayan..indi parin nag smile….nagtanong ulit ako…”miss, nandito ba manager niyo?…kung mahal mo trabaho mo mag smile ka”…ayan nakangiti na siya ever since…hhehee…..maldito ba talaga ako?hehe…alam ko kasi ang ways ng isang waiter kasi dun ako galing while nag skuskul ako…weee!!ang haba naman ng comment ko……may price ba to?hehhe..miss ko na mare ang kids says the darnest things mo!
longest comment ko ata ito ah. hehe. la pa ko maalala at maisip na ilalagay sa kids say the darnedest ko e. sicky ang mga kids lately. hehe. hindi ka maldito. pa-cute lang. hehehe.